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As mortgage loan defaults continue to climb, servicers are forced to look harder for ways to reduce costs, increase efficiencies and optimize business processes. LPS Desktop® Process Management automates manual and disjointed processes – so more can be done in less time… without additional expenses.

Simple, Affordable SaaS Access
Fully maintained and upgraded by LPS, LPS Desktop Process Management is delivered as Software as a Service (SaaS) – eliminating the time and cost of adding personnel or infrastructure.

Fast and Scalable
LPS Desktop Process Management can manage virtually any transaction volume. The application processes approximately five million Web service transactions and eight million Web page requests daily. An average page response time clocks in at about half a second.

Flexible Work Queues Accommodate Existing Business Practices
LPS Desktop Process Management’s powerful rules engine conforms to existing servicer business practices and initiates workflow based on servicers’ key milestones. Flexible work queues deliver tasks to client-defined user groups for immediate attention and can be adjusted at any time to adapt to existing priorities.

Connectivity Between Existing Systems
LPS Desktop Process Management creates a common link between disparate systems – enabling data exchange from one system to another without the need to re-key or re-check for accuracy. An added benefit: seamless integration with loan servicing platforms, such as MSP, as well as with LPS Desktop Invoice Management and LPS Enterprise Content Management applications.

Easy-to-use, Familiar User Interfaces
The application’s layout mimics familiar Microsoft® user interfaces, making it easy for users to quickly acclimate to the system. All loan-related documents and information may be viewed and accessed from a single screen and the desktop may be custom configured to display the tools and queues processors use most.

Up-to-the-minute Status Information Fosters Compliance
LPS Desktop Process Management tracks, time stamps and permanently records the entire history of a loan – from the time it’s loaded through file closing, regardless of the loan stage. This data may be accessed in real-time and exported, as needed for compliance.